Media Release
Wednesday, May 28, 2025: Outsourcing specialists, Vital Business Partners (VBP) and integrated financial advisory firm, Yarra Lane, have partnered to launch a Robotic Process Automation (RPA) consulting service, which leverages artificial intelligence (AI), to help advisers streamline and scale their operations, deliver a more consistent client experience, and retain talent.
The RPA consulting service aims to support accounting and advice businesses to automate repeatable, manual tasks using software robots to free human team members up to focus on more interesting, higher value tasks.
VBP and Yarra Lane have combined their resources and IP to develop the service, which is delivered and managed by VBP’s local and offshore specialists.
Nathan Jacobsen, Chief Executive Officer, VBP, said a skills shortage in Australia, and the supply and demand imbalance in financial advice, was causing businesses to find alternative ways to increase their capacity without adding advisers and support staff.
“In other industries and professions, RPA is widely used to improve processes and drive growth, and we’re already seeing some advice businesses use RPA for tasks like diarising meetings and sending calendar invitations, gathering information and reports, and using templates to draft client emails,” he said.
“There are hundreds of accountants and advisers grappling with how to use technology and AI in their business but it’s not as simple as running an RFP process and selecting a solution anymore because technology is advancing so quickly, which is why partnering with an outsourcing specialist is an optimal solution.”
As part of the service, VBP works with businesses to map out, understand and break down their processes into parts; identify tasks that can be automated; and build, deploy and manage software robots to automate workflow.
Nick Perrett, Chief Executive Officer, Yarra Lane said advisory firms could design and develop RPA solutions in just a few months and start seeing tangible, measurable results in a short-period of time.
“Software robots can do a lot of the heavy lifting for advisers,” he said.
“In a sense, advisers can work through the day and their bots can go to work at night so the next morning, advisers can focus on higher value activities like spending time with clients.”
Perrett said that partnering with a large, experienced and well-resourced organisation like VBP had delivered significant benefits for Yarra Lane, and would be an ideal, cost-effective solution for other advice businesses.
“The average accounting and financial planning business can’t spend hundreds of thousands on developing technology and they don’t need to because for a relatively small build and ongoing fee they can achieve a lot. That’s incredibly exciting for business owners,” he said.
“SMEs don’t want or need to try and stay ahead of the game, especially because of how quickly things change in this space, but they can leverage the resources of an experienced partner to drive business efficiencies and growth.”
For more information, please contact:
Leng Ohlsson
Splash Content
M: 0409 509 516
E: leng@splashcontent.com.au
About Yarra Lane
Yarra Lane is a Melbourne-based integrated professional services firm offering expertise in taxation, accounting, law, finance, conveyancing, insurance, wealth management and bookkeeping. With a history spanning over 40 years, the firm has evolved from its origins as JPH Group to provide a holistic approach to financial services. The firm’s mission is to simplify financial services by providing all necessary expertise in one place, empowering clients to achieve their financial goals.
www.yarralanegroup.com.au
+61 (0)3 9686 1100